COVID 19: ALL OPERATIONS AND SHIPPING TIMES ARE NORMAL

How long will it take for my order to be delivered?

All orders are typically shipped out in 3-5 working days (Mon-Fri).

Do you ship internationally?

We are based in the UK and yes we do ship worldwide. Please choose your country at checkout and the shipping costs will be calculated.

 

How is the product packaged and is the packaging branded?

All of our Hangtiles are securely packaged with individual plastic or cardboard guards added to each corner. All to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box.

Packaging is very important to us and has been refined to the point where any breakages or damages are extremely rare. On those rare occasions when incidents may happen then we strive to ensure that your collection and replacement are organised immediately and shipped back out without any fuss.

Our packaging is also now unbranded on the outside as we have so many customers ordering for gifts that they do not want to give anything away when the recipient receives their present. Our deliveries will also not include any pricing info for the same reason.

 

What happens if my item does arrive damaged?

Please let us know if your item/s have been damaged in transit and we will collect and sort replacements for you with no fuss. Simply email us at info@hangtiles.com along with some images of the damage and we will sort for you promptly.